Senegal

I. CHANGING CONTEXT OF GOVERNMENT

Factors in the developmental context, which may be increasing or decreasing in importance:

a) transnationalization of management change

b) imperative to increase gender/women sensitivity

c) groups in society with needs and demands

d) private sector needs and demands

e) local government needs and demands

f) mass migration and its consequences

g) environmental concerns

h) economic decline or need for economic growth

i) development of political pluralism

j) other

 

Critical policy areas, which may be increasing or decreasing in importance:

a) education

b) social security

c) health

d) environment

e) immigration

f) criminal justice

g) agriculture

New Agricultural policy

The Inter-ministerial Convention of May 2, 1983 was committed to the balance (assets and liabilities) of the agricultural campaign 1982/83 and to the preparation of the following campaign. The policy aimed at creating conditions to restart the production, in an environment, which favors the effective participation and the responsibility set on the rural population at each step of the development process and in consequence, reduces the state intervention to a role of catalyzing the impulse. The reorientation of the agricultural policy fits into the profile of the Plan of Economic and Financial Compensation. Two Inter-ministerial Conventions of March 25 and April 16, 1984 have drawn up the orientations of the New Agricultural Policy and have specified its content.

Major orientations of the new agricultural policy

Reform and redynamization of the cooperative movement: Making the cooperative development possible on the base of economic vital villages, capable to manage the interests of the producers and the rural communities. This allows having cooperative entities as partners, which are strongly based on the notion of a solidary community of work and life.

The cooperative institution is conceived as being the cast and crew of governmental action. The restructuring of rural co-ops is the most concrete manifestation of this reform, because it aims: (1) at establishing cooperative organisms, whose dimensions have to correspond with criteria of economic effectiveness and self-management; and (2) that the rural, restructured, multi-functional co-op system, should be the economic support of the rural community.

Readaptation of the framework mode and reorganization of the Societies for Rural Development: It means readapting the rural structure facing the new exigencies/requirements of the development of the rural action, which is expressed through a reorganization of the Regional Communities for the Rural Development (SRDR) and a redefinition of the mission which is assigned to each of them.

The new structural mode, being commanding, authoritarian and leaving only a few initiatives to the farmer, now has to be flexible and tolerant. This new type of structure is based on the principle to give the rural population a most appropriate structure for improving their techniques for a greater effectiveness in the use of their production means. The reorganization of the communities works through a decrease of their staff and a reduction of the charges of the state.

Supply of the rural community with production factors: The conclusion of this measure is to ensure a very reasonable supply of the rural community with production factors, through a system of adjusted credits and with the intervention of private operators and farmer organizations.

h) industrial

New Industrial Policy (NPI)

At the close of the Inter-ministerial Council in Feb. 1986, under the presence of the Chief of Staff, Senegal has adopted a new approach to its industrial plan, more suited to the new conditions and prevailing as well in the national, as in the international context. At the moment, where measures of the adjustment programme for middle and long term are undertaken, in regard to restore the grand macro-economic equilibrium and to restore the productive basis and mechanism, it becomes necessary to put the industry in a condition, in order to ensure its change and to prepare thus a future, where only those highly efficient ones can survive.

Aims of the New Industrial Policy

3 major goals were set up for the New Industrial Policy:

Another way is to work on the development and promotion of the potential of the countryside: little and medium type industry. These goals were in former times very tangible, because the state didn't want to engage in operational activities.

Approach to initiate the New Industrial Policy

Initiation of the New Industrial Policy

Reduction and harmonization of the protection system for the local industry in order to:

The effects of the New Industrial Policy:

Introduction of a new promotion system for investments

Investment regulations have been revised in the sense of offering a better allocation of resources, simplifying the approbation procedures and ensuring progressively the rule of common law, and supporting certain categories of operations corresponding to certain goals, such as (1) promotion of little and medium type enterprises; (2) evaluation of the local resources; (3) development of innovation technology; and (4) development of the regions/countryside.

The National Institution for Research and Industrial Promotion (SONEPI) exposed its functions in order to dissociate the activities attached to missions of public power and those of commercial benefits. This exposure allowed SONEPI to become an effective instrument in counseling and assisting in the preparation and restart for the growth of the sector.

The Senegal has restrained from: (1) putting most of its regional promotion activities in the hands of local initiatives; and (2) assuring the greatest autonomy to the bodies that are responsible for the regional promotion. It is intended that, wherever a potential of sufficient development exists, the enterprises of the industrial zone should be reconverted in regional enterprises.

The field of intervention should be the region and no longer the sole physical rule of the industrial zone. There mission would be: (1) introducing a whole range of complete services, which could be offered by small, rural, industrial enterprises; (2) serving as a support and coordination basis for programmes and actions, which are started by international organizations and NGOs; and (3) simplify the accomplishment of procedures previous to investments.

Redress of the enterprises

The recovery of the enterprises, which remained in the portfolio of the state, was pursued through the reinforcement of the contractual policy between the state and the enterprises involved. For this outcome, a detailed calendar for specification, signatures and following plans of recovery was set up. All contract plans contained measures to incite the performances by directing the enterprises to attain financial goals.

i) public works

j) urban decay/infrastructure

k) micro economic reform

l) macro economic management

m) other

 

 

National context

a) population size and age dynamics

b) economics dynamics

Reinforcement of the promotion of exports

Improvement of the institutional setting and environment of the enterprises

The goal set by the government was the elimination of administrative constraints, which burdened the enterprises and affected the range of choices for action. The administration for the price approval has been abolished together with the previous authorities for imports. At the same time the regulation concerning the distribution system has been modified. The producer is allowed to choose freely the distribution circles for the product. For the traders, the conditions for attribution and the renewal of the import-export certification have been simplified.

A great flexibility is initiated on the labor market: The monopoly for job placement on the labor market has been abolished. In the future the enterprises can recruit directly or appeal to private placement bureaus. Optional extension of the work contract has been in effect. The employer renews the work contract only when the activities of the enterprise are increasing and personnel which is on temporary suspension should be replaced.

Parallel to the measures of facilitation of the institutional framework, the Government was preoccupied with the circumstances in which industrial activities develop. Finally general measures have been undertaken to reduce the strain of technical factors on the production and exploitation of the enterprises by improving the conditions for the functioning of the public enterprises which deliver these kind of factors.

c) social dynamics, including migration/refugee movement

d) poverty alleviation, massive unemployment

e) labor relations issues

f) increasing role of judiciary

g) increasing impact of media and media relations

h) decreasing resources available to government

i) relations of public service with politicians/ministers

j) growing differentiation and interaction of various spheres in society

k) other

 

 

International context

a) size, availability, etc. of foreign investment

b) amount and types of technology transfer-in

c) nature of markets for national products

d) structural adjustment policies and programmes

e) role of external cooperation in state redesign

f) availability of external assistance/aid/grants

g) ethnicity

h) religious fundamentalism

i) anti-corruption programmes

j) role of transnation corporations

k) role of international consulting firms

l) role of international political change

m) role of multilaterals and bilaterals

n) global communications networks

o) global, regional dichotomies and grouping

p) international data banks

q) international expert systems

r) international evaluation studies

s) other

 

 

 

II. CHANGING ROLE/SCOPE OF GOVERNMENT 

Domains of activity

a) disaster management/crisis management

b) environmental/natural resource management

c) electoral administration

d) legislative administration

e) judicial administration

f) sectoral management, which sectors?

g) management of large scale social programmes

h) management of strategic macro-policies

i) economic reform, including privatization

New economic policy

The Senegalese authorities have defined a policy of making an efficient policy of proposals and set up of the first stage of the sectoral strategies: "Program of Adjustment medium and long term" (1985-1986). The New Industrial Policy is responding to the conviction of undergrown productivity of Senegalese machinery, which had a certain number of structural problems: (1) weak competitiveness with other enterprises; (2) weak integration of industrial tissue; (3) discrimination of the incitement system; and (4) weakness in the promotion policy of the local industry.

To improve the competitiveness of the national industry, the following measures have been undertaken:

j) population increases and consequences

k) resource mobilization

Reform of the para-public sector

A lot of important enterprises operate in this sector, but the cost of them has become insupportable for the public finances. A new policy within this sector has been defined in July 1985:

Within the first 3 years of the implementation of the disengagement program, the government evaluated the state portfolio: 7 companies of mixed economies and 2 public institutions in the industrial and commercial field were liquidated. 26 enterprises were chosen to be converted into private enterprises.

The reform in the para-public sector is pursued through: (1) the reduction of subsidies and other transfers from the state towards the public sector; (2) the reduction and reinforcement of the institutional framework; (3) the pursuit of the disengagement policy of the state; (4) the reinforcement of the contractual policy; and (5) the reduction of the means of control.

Improvement of the financial relations between the state and public enterprises

The government has chosen an integral approach of the financial relations between the state and the enterprises. This approach embodies subsidies, uncovered balances, debts and mutual credits or financial engagements developed in the contract.

Subsidy policy

Indirect subsidy: The 2 major types are: (1) subsidies of customs tariffs + fiscal ones; and (2) financial subsidies. The private enterprises, which have special conventions, signed with the state, essentially benefit by receiving fiscal and customs tariffs subsidies.

For those commercial enterprises to whose financial subsidies apply, the government has decided that in the future all external loans with the state guarantee should be reassigned with an interest rate of the current market. At last the authorities have decided that the state guarantees for local loans should be abolished.

Direct subsidy: The management of the enterprises involved is characterized through a great rigidness concerning the tariff policy, the business dealings and an elevated structure. All these factors reduced their rentability. In order to reduce direct subsidies, each enterprise had to be looked at, individually. To simplify the process of reduction and elimination of subsidies, the enterprises were put in two categories: (1) strategic or non-commercial enterprises; and (2) commercial enterprises.

The strategic or non-commercial enterprises are those that produce goods and collective services or those do not use up resources. A governmental committee studied the reduction of subsidies for each enterprise. For the commercial enterprises the subsidies for their functioning had been reduced to zero at the end of the administration 1991/92. Concerning the equipment subsidies, which some enterprises received, these will be transformed in the long run, or cut in appropriate payment, which should correspond with the same criteria or processes like all the investments of PTIP.

Strategy of the opening of public enterprises through the General Accountant Agent (A.C.C.): The opening concerns exclusively public institutions (industrial, commercial or administrative). After the plan, for the reduction of direct subsidies, was established, the enterprises appealed the A.C.C concerning their balances.

An analysis of the cost structure of the different enterprises shows the impossibility of reimbursing the loans that were already granted. In addition to that the Public Treasure Department did not arrange sufficient resources to face those kinds of operations. Therefore the authorities have decided to freeze the uncovered balances at the actual level and to consider the transformation in long term with the possibility of total reduction in July 1991. Individual accounts of every public institution were opened in order to review. Under the rule of the ACC, the public institutions were transformed into administrative services or national societies before June 30, 1990.

Adjustment of the debts between the state and the public enterprises: On the one hand, the policy is the realization of a system to reduce/discontinue the accumulation of the debts. On the other hand, the enterprises of the public sector itself established one of the major systems for the recovery policy, for the financial situation of the state and the enterprises of this sector. Actually, this system concludes the programme of reducing direct and indirect subsidies and the reform of the deficit system will be also abolished. A vigorous reduction of the global volume of the available resources for the financing of the enterprises in this sector results from the enacting of this entire policy. It also implies a fast adaptation of the enterprises to this new environment.

Adjustment of the accumulated debts of the enterprises in the para-public sector: The enterprises in the para-public sector operated very diversely. Only SENELEC (electricity), SONEES (water) and SONATEL (telephone) were providing unrestricted services, in a way so they had financial relations with most enterprises in that sector. The overdue payments of the enterprises of that sector attained an important level and affected the transparency of the financial structure within the sector. This is the reason why the government conducted a study of the 24 most important enterprises of the sector for which the financial balances are peculiar.

On the basis of this census, the following actions were undertaken: (1) adjustment of the debts, which could be compensated between the institutions through a mutual remittance with the authorization of the Conseil D'Administration; (2) for the public institutions, which do not profit from appropriate resources and whose debts are mostly debts with the state, a compensation of the debts between state and Enterprises will be undertaken; (3) for the accumulated debts of other enterprises of the sector, which aren't very high, a bill-book of adjustment is elaborated and applied.

The initiation of these action plans has doubtlessly cleansed the financial relation between the state and the sector to the benefit of the state itself. It becomes more and more necessary, facing this competitive action, to enact measures, destined to impeach in the future the accumulation of overdue contingencies between the state and the sector to the benefit of the sector.

Introduction of a system to improve the adjustment of the debts between the state and the para-public sector and the enterprises within the sector: The envisioned measures to improve the information system are to run automatically the identification of data, concerning the working mode and also to establish indicators for performance. At this background, a series of short-term measures have been stopped, other effective measures have been completed. A consecutive group for financial relations with the para-public sector has been established at the level of the Ministry of Economy and Finance. This group represents the core of the para-public sector, the General Treasurer, the Directory of the Budget, the Directory of the Debts and Investments, the General Directory of Taxes and Property, the General Directory of Custom Tariffs, the Directory of Statistics, the COF, the Directory of the state portfolio and the ACC. The group, which meets every month to work out the financial transactions between the state and the enterprises, will be enlarged every 3 month by the Delegation for the Reform of the Para-Public Sector and the loan managers of the different ministries. The reunions allowed to work out all financial transactions in that period between the state and the para-public sector and to take appropriate dispositions, with detailed regard to competent authorities. The enterprises being in debt with the state should apply, according to the vigorous regulation, the system of the automatic precounting of their entire available resources to the bank and the Treasury.

l) international competitiveness

m) commercialization

n) privatization

Refer to Domains of activity: Economic Reform including privatization

o) contracting out

Refer to Domains of activity: Economic Reform including privatization

p) corporatization

q) other

 

 

Government functions

a) regulating

b) facilitating

c) policy making:

i) definition and formulation of policy

ii) steering capacity/mechanisms

iii) central guidance/cluster or innovative mechanisms

d) implementation

i) through private sector, NGOs, QUANGOs, etc.

ii) coordination

e) evaluation

f) planning

g) reliance on contractors and sub-contractors

h) reliance on consultants

i) coordination (in what arenas, for what sectoral issues)

j) Government relations with the private sector

k) staff and line functions

l) other

 

 

Implementation of roles and role shifts

Methods or vehicles for implementing role shifts

a) boundary management/sovereignty management

b) inter-sovereignty capabilities

c) linkages with NGOs, cooperatives, business etc

d) green management

e) alternative channels for service delivery

f) promotion and facilitation of private sector development

g) other

 

 

Major issues raised in the implementation of role shifts

a) governmental, public sector society-wise sector

b) administrative reform vs. state reform

c) isolated Government vs. "partnership" Government

d) management of change methods

e) other

 

 

Describe your future projections of activities in the area of changing role/scope of government. For each projection/prediction, indicate what you imagine or estimate would be the:

a) rate of change

b) direction of change

c) content of change

d) agent(s) of change

e) amount of change

f) level(s) of Government involved

g) amount of continuity involved

h) assumptions implied in the prediction

i) other elements of the change

 

 

III. ADMINISTRATIVE DEVELOPMENT/REFORM/CHANGE

Shifts in the overall composition of the governance structure

a) shifts in unitary/federal/composite formats

b) balance between rural development and urban management

c) number and portfolios of ministries etc.

d) number semi-independent boards/commissions or agencies

e) decentralization

Disengagement of the state: The policy of disengagement was pursued on a very efficient foundation relying on gained experience. A new strategy which established a program for the privatization of the public enterprises was developed. This strategy requests the necessity of a total disengagement of the state.

The stages for the execution of this transformation process were: (1) preparation of the treasurers report; and (2) fulfillment of all the necessary judicial procedures and public sale offers.

In addition to that the government had decided on the one hand to associate the private sector with the conception of the transformation program by inviting the National Body of Employers to appoint 2 representatives to the Advising Council of the Para-Public Sector and on the other hand to appeal every time it is necessary at private, experienced structures in this field to help enact this policy.

 

 

Note: within the concept of decentralization, there are various types of tendencies:

a) devolution

b) dispersion

c) deconcentration

d) de-bureaucratization

e) strengthening municipal/local autonomy

Policy of regionalization: The very profound progress of this decentralization policy is a fundamental and constant attribute of the democratic system, taken on by Senegal since its accession of international sovereignty. It needs to be pointed out, that at the end of 1972, under the rule of Prime Minister Abdou Diouf, the first major territorial and local reform in the Public Administration has been initiated. Therefore the law 72-02 of February 1, 1972, regarding the territorial and local organization of the Public Administration, subdivides the country in 7 regions, 30 division and 90 subdivisions/districts.

At the same occasion, the Governor of the Region, which was until then a simple Inspector of Territorial Affairs, is regarded on behalf of the decree 72-636 of May 29, 1972 with the attributions of Chief of the Administrative Circumscription and of the Village Chiefs, trusted with the economic and social development of the region. Preceding this, in 1976 through the law 76-61 of June 26, 1976, the region of "Louga" was created."Kolda" and "Fatick" followed in 1984.

In the plan for decentralization, a similar process was intended. Finally, after the promotion of the principles of urban agglomerations, which imposed territorial communities on the countryside and the harmonization of their statutes through an unique measure, a code for the communal administration, under the law 72-25 of April 19, 1972 directed to the rural communities, modified. Introducing the decentralization to the countryside, through the creation of 317 rural communities supplied with corporate rights, financial autonomy and directed by an agent deliberatively constituted through election.

In 1990, as a response to the rural and municipal elections, the process for the application of the second level of the reform had been accelerated: 11 communities have been created. The management of the rural communities and the chief towns of the regions had been transferred in respect to the presidents of the rural council and the mayors. The responsibility acquired by the mayors and the presidents of the rural councils, who interpreted this act on behalf of the Chief of State, had thus taken their position, as a result of majorities from the local elections of the reform. This movement was accompanied by a vigorous training policy for the local elections and financial support to the decentralized communities for allowing a device in order to intervene efficiently for the satisfaction and needs of the population. It is this global motion, which was situated in the policy of regionalization, announced by the Chief of State, in the evening of April 3, 1992, in this term: "the measures, which will be taken for this effect, are in the perception of a great participation of the people."

For accomplishing the policy of decentralization, a consequent and qualified leap, through the institutional reform of the region is needed. As a matter of fact, to play a major role itself, the region has to have more autonomy and freedom for its administration and within the management of its own affairs. The Region is to be set up as a territorial community, with its own corporate rights and financial autonomy, with an elected assembly by universal vote. Therefore the local problems were taken more in to consideration. This means, that they'll be more according to their developmental responsibilities, thanks to the enlargement of their domain of action and to the reinforcement of their means.

For the specification of its political will, expressed by the Chief of State, the Prime Minister has passed the decree No. 09631 of June 25, 1992, in order to create 5 working groups, which are supposed to study the involved aspects: (1) local finances, budget and planning; (2) institutional council; (3) deconcentration; (4) decentralization; and (5) synthesis. It is important that the highest authorities of the country, which are involved with the work of these groups, should be verified by the composition of the former, which were constituted by vote (Mayor, President of the Rural Council, Deputies) and by high officials of the central Administration (General Inspector of State, General Directors and National Directors). These Groups have started their works, since July 30, 1992 and dropped their conclusions at the end of October (technical groups) and November (synthesis group) 1992. It remains that the great decisions should be taken by the President of the Republic, so that the government can present its bill concerning the common constitutional law for the reform of the General Assembly. The objective is that the institutions of the reform should be put in place in 1994.

f) other

 

 

Also, there are various functions which can be decentralized:

a) co-production of service delivery; receiving system

b) resource sharing

c) responsibility sharing; co-responsibility

d) authority sharing

e) decision-making sharing or governance sharing

f) information technology

g) personnel management

Modernization of the personnel management of the state: 2 major principles were considered: (1) the restructuring of the administrative and financial management of the civil service personnel; and (2) the rationalization of regulations concerning the recruitment and training of employees, the salary remuneration, indemnities, bonuses and social charges and the restructuring of the training institutions.

Control of the Civil Service: The objectives of this component are: (1) improvement of the personnel management and control of the staff; and (2) rationalization of the recruitment system and training of civil servants.

For obtaining these objectives, an action programme was developed, containing following orientations: (1) implementation of the results of the second joint mission IGE/BOM on the Civil Service; (2) enacting the recommendations issued in the report of the mission and related to the improvement of the personnel management at the Ministry of Public Functions and Labor, the Ministry of Economy and Finances (Central Directory of Financial Balance) and Ministry of Technology; (3) regular monitoring of the evolution of the size of the civil service and following the administrative status of the state representatives; and (4) improvement of the recruitment system and the training of the representatives.

Modernizing the Human Resource Management: The introduction of a concept of human resource management instead of personnel management reveals a fundamental change in the private and public management science. From now on man is considered as a resource and also as a capital, even more important than financial or material resources. The importance of a good human resource management takes another dimension in the Public Administration, indicated by a significant reduction of staff. From this results the necessity of improving the quality of human resources through a combination of: (1) actions to improve and develop competence especially in modern information technologies; and (2) work methods and functional and hierarchical relations based on responsibility.

h) financial management

i) planning and goal-setting

j) other

 

 

There are also various specific areas of decentralization changes:

a) mode of implementation

b) goals/reasons

c) impetus

d) context in which takes place

e) level of government involved

f) consequences/results/outcomes/evaluation

Modernizing the procedures: Modernizing the procedures first stands for simplifying them and getting them more trustworthy, less expensive and more accessible for the user. Modernizing the procedures also stands for the use of new technologies, computers, databases, etc. the use of which results in considerable gains in time and work output.

Strategy to initiate the modernization policy of the state: To introduce more rationality and effective coordination mechanisms, in May 1990, a Committee for the Modernization of the State was created, under the conduct of the Ministry of the Secretary General of the President of the Republic. The mission of the Committee for the Modernization of the State was supposed to initiate the reform and to coordinate the different actions carried out in the Public Administration, assuring their coherence, yet not execute them itself. The modification in April 1991 lead to the creation of a special Ministry close to the Prime Minister, charged with the functions of the Civil Service, Computer Science and Modernization of the State (MDFPIME).

g) professional modes of access

h) cooperative schemes

i) self-governing/self-regulating mechanisms

j) strengthening nodes: NGOs, etc.

k) other

 

 

In the public finance area, transformational changes or changes with transformational impact

a) budget; expenditure control

b) receipts/taxation

c) public administration markets

d) other

 

 

Criteria used to determine the content of shifts

a) productivity improvement

b) service accountability

c) ethics

d) budget reduction

e) government-wide v. targeted to a few agencies

f) degree of comprehensiveness/depth

g) other

 

 

Processes used to determine the content of shifts

a) high level blue-ribbon committee

b) staff analysis

c) multi-level dialogue within Government

d) policy dialogue with NGOs, business sector etc

e) society-wide dialogue with individual participation

f) strategic planning/management/corporate planning

g) think tank-mechanisms to predict futures

h) mechanisms for initiation and co-ordination of reforms

i) other

 

 

Processes and methods used to implement shifts

a) administrative learning

b) goals, objectives, scope, coverage

c) organizational analysis, strategy,

d) evaluation, assessment

e) training institutions/ training policy

Reform of the national schools for professional training

Initiated in 1989, after a study investigated by the EX-'Bureau of Organization and Methods', a pilot committee for the reform was created, understanding the important principles of the organized institutions, of the administrative services concerning the partners of the private sector, in order to obtain a consensus at the end of based on the results of the aforesaid study. The directives of the Prime Minister issue thoughts guided by the Ministry of Modernizing the State and of Technology, which are in the progress of being applied. This reform imposed itself for several reasons, especially due to the necessity of redimensioning the training network of the institutions to adapt to the needs of the Public Administration and to open the private sector. It was this reform, which lead to redynamizing the permanent training with the help of the institutions for professional training.

The major principles of this reform are:

The reform leads to a restructuring of the schools for training. There were also consolidations between the training institutions, and a certain number of them were canceled because of the disagreement of the needs. This proceeded in two stages: (1) one group of training institutions, where the reform applied at the end of October 1992; and (2) a second group of training institutions for which the reform applies at the end of October 1993, to give them necessary time for studies and complementary works previous to the implementation of the reform.

The financial autonomy was clarified by the decree 91-1355 of December 6, 1991, containing the authorization of the establishments of professional training to generate and use their proper resources. In the future, the training institutions within a management committee, ruled through the inter-ministerial decree 10309 of July 21, 1992, can carry out their activities in a more unrestricted and more motivating way, which allows perceiving all the desired actions faster.

Role of ENAM (National School of Administration and Magistrature) and the Human Resource Management Policy

In April 1991 the National School of Administration and Magistrature was created, knowing of the benefit that the Chief of State and the Prime Minister agreed with this institution in so far as an impulse factor for changes and innovations achieved in the Senegalese Public Administration. Compared to the rest of the professional training system, several characteristics distinguish ENAM: (1) it is the institution where the majority of the superior staff of the Senegalese public and para-public service is trained; (2) its reputation beyond the borders is established year after year, with the presence of students coming from adjacent and French-speaking African countries; and (3) the graduates of ENAM are automatically recruited to the Public Administration; which does not apply for the other national schools for professional training.

Reform of ENAM: The aspiration of ENAM is directed towards becoming an institution destined to form an Ivy-League, which is capable to transcend the corporations, to always guard the interest of the state and to be successful in different services. This goal assumes that in the future the graduates of ENAM are capable of: (1) knowing and sharing the values and methods of common work; (2) being professional in its range of expertise and in the fundamental disciplines, which are shared; (3) knowing the operating principles, the constraints and the occurring problems at other administrations; (4) being flexible in the career, able to change from one position to another within the field of the human resource management; and (5) being informed about the key problems of the state, etc.

One of the requirements needed to shape this style of management lies in the rigorous choice of the students before entering ENAM. The force for reorganizing ENAM obtained this effect, by extending the training for a period of two years, creating a selective competition, in order to assure that the persons, who entered ENAM possess the capabilities and the potential to acquire the competencies mentioned previously. Finally in the future the selection contains psychological tests, which allow evaluating the motivation of the candidate and his capabilities to take a responsible position. In this regard, special attention should be paid in the future, to the composition of the jury, where genuine professionals, specialists of different administrative branches and psychologists should be located.

Educational curriculum and agenda

Hereby is referred to the primary or the permanent training. In the future, the curriculum has to consider the modernization of the state, inspired by the first governmental seminar. Regarding this, special emphasis is paid to the following topics: (1) management of the persons and groups of the civil service; (2) communication and the effectiveness of the personnel; (3) organization of a sector of the economic and administrative life; and (4) management of the private and public organizations. Each national training school as ENAM has to submit to its performance council a programme for permanent training.

The policy of evaluating the human resources does not limit itself only to superior and intermediate staff. The Ministry for the Modernization of the State is in progress to start a vast training programme for lower level of personnel (standard secretaries, drivers, documenters) and all those who are involved in the functioning of the Public Administration.

f) managing decline and cutback

g) Total Quality Management (TQM); continuous improvement

h) accountability management (anti-corruption policies, macro-measures to improve monitoring & control)

i) internal/external communications

j) increased flexibility

k) increased standardization

l) monitoring of initiatives introduced throughout the government

m) team management

n) legislative compulsion

o) other

 

 

Specific methods have been used to reduce resistance to change

a) training

b) meetings

c) relationship to on-going activities

d) redundancies

e) early retirements

f) other

 

 

Consequences for the civil service during these shifts

a) recruitment/promotion/transfer/mobility

The Civil Service

The implementation of the action plan for the reform of the civil service will allow the state to reduce the civil service from about 70.000 employees at the beginning of the programme, to 60.464 employees in June 1992. Taking into consideration the major policy for the recruitment of graduates from the National School of Organization, whose number is limited to about 1.597 employees per term, plus the necessary recruitment of primary school teachers (1.913 in total), the staff of the civil service will undergo a decrease of 6.085 employees during that period. The percentage of the civil service staff within the total population will be reduced to 8,3 per thousand compared to 10,8 per thousand at the beginning of the Adjustment Programme and will then be adequate to international standards in this field. The amount of staff obtained on June 30, 1992 shouldn't pass the number of recruits and shouldn't exceed the number of leaves in a certain period.

b) accountability and discipline

c) pay/remuneration policy, pension/retirement

Salarial Expenses

The salarial expenses, which settled at 125,4 milliards F CFA on June 30, 1989 was predicted for June 30, 1990 at 131,6 milliards considering the same amount of expenses: that includes the bonuses given to civil servants of the Ministry of Health and National Education, the general increase of salaries and the employment of those who graduated from the national schools of professional training.

This projection was reduced to 126,8 milliards on June 30, 1990 and to 125 milliards on June 30, 1991 by the achieved savings through the incitement of the voluntary leave, the anticipated retirement, the computerization of certain structures, the updating of the records of the Civil Service and the reduction of patronymic benefits. This financial status would allow, within the limits of a stabilized salarial expense of 125 milliards, the adjustment of due payments and the updating of the records of the civil service.

Reduction of the salarial expenses

Improvement of the salarial expenses management: The objective of this component is a better understanding of the constitutive elements of the salarial expenses and an improvement of the management of the balance. The measures concerning this effect aim at ceiling the salarial expenses at 126.8 milliards for operations in 1989/90 and at 125 milliards for operations 1990/91 and 1991/92.

The measures are the following:

New payment policy for the civil service representatives

The objectives of this component are, in respect to the macro-financial constraints, the improvement of the material conditions, the payment and the work of the civil service worker. In this perspective, the following actions are undertaken: (1) realization of a study on the conditions and the payment status of the civil service; and (2) initiation of a system of performance benefits especially based on the recommendations issued in this study, in respect to the salarial expenses limit of 125 milliards. As a result, the programme has to allow saving money of the salarial expenses. These savings will be designed especially for the adjustment of dues, for the contribution of government bonuses and for the allocation of performance bonuses.

d) decentralization

e) boundaries with other agencies

f) personnel involved: political policy types vs. directors of operations

g) coordination issues

h) loss of sectoral skills

i) reliance on external consultants

j) policy fragmentation

k) other

 

 

Methods used to measure impact of reform and development programmes

a) demonstrable behavioral outcomes

b) more directed management assessment, development and training

c) results-oriented management

d) performance-based appraisal

e) retro-fitting skills capacity

f) other

 

 

Describe your future projections of activities in the area of administrative reform/development/change. For each projection/ prediction, indicate the following, indicate what you imagine or estimate would be the:

a) rate of change

b) direction of change

c) content of change

d) agent(s) of change

e) amount of change

f) level(s) of Government involved

g) amount of continuity involved

h) assumptions implied in the prediction

i) other elements of the change

 

 

IV. MODERNIZATION OF ADMINISTRATIVE FUNCTIONS 

Inputs/resources

Programmes undertaken in reform of human resources management systems/practices

a) career, incentives, performance, probation, promotion, management

Modernizing the Human Resource Management: The introduction of a concept of human resource management instead of personnel management reveals a fundamental change in the private and public management science. From now on man is considered as a resource and also as a capital, even more important than financial or material resources.

The importance of a good human resource management takes another dimension in the Public Administration, indicated by a significant reduction of staff. This results in the necessity of improving the quality of human resources through a combination of: (1) actions to improve and develop competence especially in modern information technologies; and (2) work methods and functional and hierarchical relations based on responsibility.

Modernizing the procedures: Modernizing the procedures first stands for simplifying them and getting them trustworthier, less expensive and more accessible for the user. Modernizing the procedures also stands for the use of new technologies, computers, databases, etc. the use of which results in considerable gains in time and work output.

Strategy to initiate the modernization policy of the state: To introduce more rationality and effective coordination mechanisms, in May 1990, a Committee for the Modernization of the State was created, under the conduct of the Ministry of the Secretary General of the President of the Republic. The mission of the Committee for the Modernization of the State was supposed to initiate the reform and to coordinate the different actions carried out in the Public Administration, assuring their coherence, yet not execute them itself. The modification in April 1991 lead to the creation of a special Ministry close to the Prime Minister, charged with the functions of the Civil Service, Computer Science and Modernization of the State (MDFPIME).

Computerization of the Civil Service: The computerization of the civil service states an accompanying measure of the policy, defined as a matter of the human resource management. Additionally it provides through the disposing of necessary statistics, a judicious planning of human resources. The first step is directed to the Ministries with a huge number of staff (Ministry of Nationale Education, Ministry of Rural Development and Hydraulic Engineering, Ministry of Public Health and Social Action, Ministry of Economy, Financing and Planning).

Completed tasks:

b) recruitment/selection/development

See above

c) training policy

d) training curriculum changes and needs analysis

Reform of the national schools for professional training: Initiated in 1989, after a study investigated by the EX-'Bureau of Organization and Methods', a pilot committee for the reform was created, understanding the important principles of the organized institutions, of the administrative services concerning the partners of the private sector, in order to obtain a consensus at the end of based on the results of the aforesaid study. The directives of the Prime Minister issue thoughts guided by the Ministry of Modernizing the State and of Technology, which are in the progress of being applied.

This reform imposed itself for several reasons, especially due to the necessity of redimensioning the training network of the institutions to adapt to the needs of the Public Administration and to open the private sector. It was this reform, which lead to redynamizing the permanent training with the help of the institutions for professional training. The major principles of this reform are:

The reform leads to a restructuring of the schools for training. There were also consolidations between the training institutions and a certain number of them were canceled, because of the disagreement of the needs. This proceeded in two stages: (1) one group of training institutions, where the reform applied at the end of October 1992; and (2) a second group of training institutions for which the reform applies at the end of October 1993, for giving them necessary time for studies and complementary works previous to the Implementation of the reform.

The financial autonomy was clarified by the decree 91-1355 of December 6, 1991, containing the authorization of the establishments of professional training to generate and use their proper resources. In the future, the training institutions within a management committee, ruled through the inter-ministerial decree 10309 of July 21, 1992, can carry out their activities in a more unrestricted and more motivating way, which allows to perceive all the desired actions faster.

Role of ENAM (National School of Administration and Magistrature) and the Human Resource Management Policy: In April 1991 the National School of Administration and Magistrature was created, knowing of the benefit that the Chief of State and the Prime Minister agreed with this institution in so far as an impulse factor for changes and innovations achieved in the Senegalese Public Administration. Compared to the rest of the professional training system, several characteristics distinguish ENAM: (1) it is the institution where the majority of the superior staff of the Senegalese public and para-public service is trained; (2) its reputation beyond the borders is established year after year, with the presence of students coming from adjacent and French-speaking African countries; and (3) the graduates of ENAM are automatically recruited to the Public Administration; which doesn't apply for the other national schools for professional training.

Reform of ENAM: The aspiration of ENAM is directed towards becoming an institution destined to form an Ivy-League, which is capable to transcend the corporations, to always guard the interest of the state and to be successful in different services. This goal assumes that in the future the graduates of ENAM are capable of: (1) knowing and sharing the values and methods of common work; (2) being professional in its range of expertise and in the fundamental disciplines, which are shared; (3) knowing the operating principles, the constraints and the occurring problems at other administrations; (4) being flexible in the career, able to change from one position to another in one portion of the human resource management; and (5) being informed about the key problems of the state and having the capacity to work etc.

One of the requirements needed to shape this style of management lies in the rigorous choice of the students before entering ENAM. The force for the reorganization of ENAM obtained this effect, by extending the training for a period of two years, creating a selective competition, in order to assure that the persons, who entered ENAM possess the capabilities and the potential to acquire the competencies mentioned previously. Finally in the future the selection contains psychological tests, which allow evaluating the motivation of the candidate and his capabilities to take a responsible position. In this regard, special attention should be paid in the future, to the composition of the jury, where genuine professionals, specialists of different administrative branches and psychologists should be located.

Educational curriculum and agenda: Hereby is referred to the prime or the permanent training. In the future, the curriculum has to consider the modernization of the state, inspired by the first governmental seminar. Regarding this, special emphasis was paid to the following topics: (1) management of the persons and groups of the civil service; (2) communication and the effectiveness of the personnel; (3) organization of a sector of the economic and administrative life; and (4) management of the private and public organizations. Each national training school as ENAM has to submit to its performance council a programme for permanent training. The policy of evaluating the human resources doesn't limit itself only to superior and intermediate staff. The Ministry for the Modernization of the State is in progress to start a vast training programme for lower level personnel (standard secretaries, drivers, documenters) and all those participating more or less in the functioning of the Public Administration.

e) retrenchment/redeployment measures

f) transfer/mobility

g) discipline/ethics/codes of conduct

h) merit/seniority/representational criteria

i) civil service pay and benefits; conditions of work

j) employee/union relations

k) retirement, pensions

l) statistics and planning; number of posts; structural policy

m) job descriptions/classification systems

n) other

 

 

Shifts attempted in reform of financial administration

a) budgetary planning

b) accrual accounting

c) programme budgeting

d) revenue mobilization and management

e) budgetary and financial management control

f) zero-based/performance budgeting etc

g) compensation adjustments

h) accountability

i) value for money

j) systems of accounts

k) other

 

 

Improvements attempted in information management

a) increasing access (secrecy)

b) adopting new technology

c) policies on information technology

d) coordination of development and adoption of new information technology

e) training for information technology

f) office automation

g) decision-support-systems

h) freedom of information/transparency

i) new administrative laws

j) expert systems/artificial intelligence/neural systems

k) data banks

l) other

 

 

Productivity management and improvement

Overall productivity programmes/projects undertaken

a) what specific measures or methodologies

b) by what specific organizations or sectors

c) development of standards

d) other

 

 

Methods used to identify and install productivity improvement projects

a) research studies for productivity improvement

b) planning, monitoring, evaluation, supervision

c) implementation studies

d) systematic managerial assessment

e) training programmes in productivity

f) managerial autonomy of agencies/enterprises

g) inspection systems

h) performance management

i) leadership training; vision; values

j) cost-benefit methodologies

k) other

 

 

Outputs aimed at or perceived in the productivity improvement programmes/projects, along with demonstrable improvements achieved so far or projected

a) service delivery

b) relationship between government/public

c) governance effectiveness

d) rule-making

e) public management transfer

f) crisis management

g) management of technology transfer

h) rationalizing administrative procedures

i) cross subsidization

j) steering capabilities

k) other

 

 

Units in government conduct research and analysis and how they interact with administrative units, especially the services they offer administrative units

a) planning units

b) finance units

c) management consultancy units

d) personnel units

e) policy analysis units

f) cabinet level/ministerial level units

g) Prime minister's/President's office

h) Commissions or Boards

i) R&D centers

j) administrative reform unit

k) academies/institutes

Role of ENAM (National School of Administration and Magistrature) and the Human Resource Management Policy: In April 1991 the National School of Administration and Magistrature was created, knowing of the benefit that the Chief of State and the Prime Minister agreed with this institution in so far as an impulse factor for changes and innovations achieved in the Senegalese Public Administration. Compared to the rest of the professional training system, several characteristics distinguish ENAM: (1) it is the institution where the majority of the superior staff of the Senegalese public and para-public service is trained; (2) its reputation beyond the borders is established year after year, with the presence of students coming from adjacent and French-speaking African countries; and (3) the graduates of ENAM are automatically recruited to the Public Administration; which doesn't apply for the other national schools for professional training.

Reform of ENAM: The aspiration of ENAM is directed towards becoming an institution destined to form an Ivy-League, which is capable to transcend the corporations, to always guard the interest of the state and to be successful in different services. This goal assumes that in the future the graduates of ENAM are capable of: (1) knowing and sharing the values and methods of common work; (2) being professional in its range of expertise and in the fundamental disciplines, which are shared; (3) knowing the operating principles, the constraints and the occurring problems at other administrations; (4) being flexible in the career, able to change from one position to another in one portion of the human resource management; and (5) being informed about the key problems of the state and having the capacity to work etc.

One of the requirements needed to shape this style of management lies in the rigorous choice of the students before entering ENAM. The force for the reorganization of ENAM obtained this effect, by extending the training for a period of two years, creating a selective competition, in order to assure that the persons, who entered ENAM possess the capabilities and the potential to acquire the competencies mentioned previously. Finally in the future the selection contains psychological tests, which allow evaluating the motivation of the candidate and his capabilities to take a responsible position. In this regard, special attention should be paid in the future, to the composition of the jury, where genuine professionals, specialists of different administrative branches and psychologists should be located.

l) economic units

m) accounting units

n) coordination units

o) representative bodies

p) think tanks

q) other

 

 

Describe your future projections of activities in the area of administrative reform/development/change. For each projection/prediction, indicate the following, indicate what you imagine or estimate would be the:

a) rate of change

b) direction of change

c) content of change

d) agent(s) of change

e) amount of change

f) level(s) of Government involved

g) amount of continuity involved

h) assumptions implied in the prediction

i) other elements of the change